please empty your brain below
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This is brilliant! I admit I checked a couple of these to see if you'd made them up - it's a thin line between reality and satire sometimes.
My favourites -
it boils my uknow what!
Heavens to Betsy!
32 days and your still not replying to DMs, why are you ignoring me?
Alan | 04.04.22 - 7:43 a.m. | #
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I remember young, idealistic fervour.
Michael T | 04.04.22 - 8:07 a.m. | #
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Having had a tortuous train journey yesterday from south-east London to Surrey, many of these tweets ring true. Two lots of diversions due to engineering works and a South Western rail replacement bus that completely missed out one station on the route. Passenger mutiny forced the driver to stop.
H SE18 | 04.04.22 - 8:21 a.m. | #
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Dealing with this level of negativity every day must be draining for staff, especially those that are just shouting into the void, thankfully I have no involvement with Twitter.
'TfL babes' made me smile, 'Heavens to Betsy!' was unexpected, as was the use of the word 'audacity' in the 205 complaint.
Still Anon | 04.04.22 - 8:26 a.m. | #
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Just how would one reply kindly and politely to @TfL grow up?
Tim | 04.04.22 - 8:26 a.m. | #
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Always thought twitter was for twits. Replying to these must be soul destroying, with the occasional "heavens to Betty" uplifting.
scrumpy | 04.04.22 - 8:31 a.m. | #
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It's been said before but Twitter seems to be a real life take on Viz's pathetic sharks
Simon G | 04.04.22 - 9:03 a.m. | #
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Many are legitimate questions and certainly criticisms. TfL should take notice of the issues people have and learn from them.
Andrew | Homepage | 04.04.22 - 9:14 a.m. | #
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So many "belly laughs" in a single post, incredible. "Arrival buses" has to take the cake, I think!
cau1khead | 04.04.22 - 9:28 a.m. | #
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Meanwhile in news from the provinces, the street outside my office is currently closed because a bus crashed into a traction pole last night and brought the tram wires down.
Sarah | 04.04.22 - 9:45 a.m. | #
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Dealing with the public, sounds like a job made in HELL.
Michael | 04.04.22 - 10:03 a.m. | #
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I preferred it when they had more accounts, including one for each Tube line, as information and queries could be more specific and easily founf
Mikey C | 04.04.22 - 12:55 p.m. | #
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The two word comment of "Grow Up" should receive a free life time pass. Insightful and succinct.
Steven | 04.04.22 - 3:44 p.m. | #
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Three things occur to me when reading these...
1. Why do people get away with making comments on Twitter that if made in person, would be considered abuse and get them arrested?
2. Good customer services is getting the stupid mundance stuff right day after day after day, but in an organisation as big as TfL,even if they get it right 99.9% of the time, they will still get huge numbers of comments like these.
3. Never work in customer services.
Jimbo | 04.04.22 - 4:18 p.m. | #
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Oh how we miss the fine art of letter writing !
Petras409 | 05.04.22 - 7:57 a.m. | #
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