please empty your brain below
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I went through zone 1 last year to get from Camden to Richmond when the Overground was disrupted by trespassers on the line. TfL refunded the difference in fare but only after I called them up to make a claim.
tops | 07.08.24 - 8:34 a.m. | #
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There is one significant group of people who do still use paper tickets. Out boundary day travel cards and long distance trains which include cross London tube travel. Because TFL have refused to adapt their gates to read National Rail electronic tickets these have to be supplied as paper tickets.
Of course with a travel card you can use any trains you like and similarly with cross London tickets (but if you exited at one of the stations on a now disrupted line you would not be able to re-enter with that ticket whatever 'also accepted by' statements are in place).
davews | 07.08.24 - 8:48 a.m. | #
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Back when I used to commute daily, if there were big problems on the tube you’d often be waved on to the rammed parallel bus for free by the driver.
No tickets would be shown and you’d basically get a free, but slower and less comfortable, journey.
TomH | 07.08.24 - 9:07 a.m. | #
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I'd argue that 'ticket' has become a catch-all term for the list you gave.
Still Anon | 07.08.24 - 9:23 a.m. | #
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This happened to me once when going from King’s Cross to Heathrow. Being a broke student, I usually get the Piccadilly line into Heathrow to save paying the £13-odd that the Elizabeth Line costs. But in April last year, the Piccadilly Line wasn’t running all the way to Heathrow, and the sign said that tickets were being accepted on the Elizabeth Line. So, not trusting that Pay As You Go would only charge me the Underground fare, I had to buy a paper ticket!
Ewan | 07.08.24 - 10:20 a.m. | #
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I asked Southeastern about this earlier this year when they said "your tickets will be valid on London Underground and London Buses" but conceded that they only meant paper tickets and all contactless wouldn't be included (they didn't clarify what that meant about the Southeastern Key card tickets either...)
They promised to improve the messaging and wording and... silence.
P | 07.08.24 - 11:40 a.m. | #
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I think it’s just ‘legacy’, probably unchanged because they know some old git will complain if they do. It does mean that anyone who pays more can get a refund of the overpayment, but they deliberately put in hoops (e.g. having to call) that mean most people don’t bother.
Nick | 07.08.24 - 12:36 p.m. | #
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Also, it’s useful when national rail is mentioned, because customers can show the page on their phone when they are inevitably challenged because inevitably the message hasn’t got through to the right front-line staff. I’ve done that myself.
Nick | 07.08.24 - 12:38 p.m. | #
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I’ve often wondered about this, too. I think it’s partly legacy and partly a reminder. A mention of the TfL journey planner on the advice might be helpful.
Bakerloon | 07.08.24 - 1:27 p.m. | #
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I think one big useful item is when Thameslink fails, knowing you can use a +Thameslink ticket on the Northen Line between St Pancras and London Bridge
Capewell | 07.08.24 - 1:27 p.m. | #
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It is an irritant when the tube is disrupted and hence i am forced onto a more expensive and less convenient overground service.
Normally its about £1.50 more expensive and you suck it up because its too much effort to phone them up and reclaim it.
With the Piccadilly Line down in North London for a big chunk of the next month - the difference is going to be more significant.
Matt | 07.08.24 - 1:40 p.m. | #
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When buses terminated early for whatever reason and chucked everybody off, there used to be a little-known thing whereby you could ask the driver to issue a ticket to show the driver of the next bus so you wouldn't have to pay again.
I believe it/people stopped once the Hopper fare came in, but I wonder if there's a similar thing for tube lines - assuming you can find a) a ticket office or b) someone to issue a pass!
Cornish Cockney | 07.08.24 - 5:08 p.m. | #
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The 'worst' is when a single station is closed and there is 'ticket acceptance' on the buses. Of course, only if you have a Travelcard (and in that case you'd already have free bus travel). Otherwise for PAYG users, it's an extra bus fare.
The reverse 'ticket acceptance' for the Blackwall Tunnel 108 bus via the Jubilee Line actually does do a backoffice automatic refund of your tube fare so it is possible in that hierarchy of modes... suspect it'd be a little more difficult for buses connecting you to a closed tube station as they wouldn't know for sure if you'd gotten the bus to that closed station as you don't tap off.
An intermodal hopper fare would help solve a lot of these issues.
matthieu1221 | 07.08.24 - 11:44 p.m. | #
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Southeastern have updated their messaging to say that contactless/PAYG users should contact customer services to refund any additional charges.
So that's a good sign.
P | 08.08.24 - 12:03 a.m. | #
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My guess is that it is another way of saying ‘You can travel on’ but they like to focus on revenue rather than convenience (if such a thing exists)
Darren | 08.08.24 - 1:46 a.m. | #
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"Valid authorisation to travel" as a legal catchall wording, if not a particularly clear one?
MilesT | 08.08.24 - 1:28 p.m. | #
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For the non London centric, outside the oyster and card reader area. it is not possible to use any route, normally only the route of the particular franchisee, so the statement allows tickets of whatever type to be used on otherwise invalid routes as stated on the notice.
Tony | 11.08.24 - 1:44 p.m. | #
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