please empty your brain below

Your very last line is crucial. I believe the Underground & DLR should be advertised as a weekday-only service. It's more reflective of the actual level of service. If it works on a weekend it should be considered a bonus.

Good point on the Bank / Monument thing. Seeing as they spend so much time telling people not to interchange there, they should have removed the interchange between the two stations on the current map version.

For those tourists the old map did actually have a blue panel which warned of planned closures at weekends and gave a useful number they could call to get travel advice.

This panel along with the Travel Info number have, as far as I can see, both gone from the new map - something which you heralded yesterday as the removal of 'Superflous text'.

Today you acknowledge that these works make the map only 'true' for 5 days a week, yet it's on display for all 7, so maybe that wasn't such superflous text after all?

Of course, tourists will probably keep within Zone 1, and therefore won't have much need for the zones.

Perhaps we could have two tube maps - a simple one for tourists, and a more comprehensive one for commuters. It's a case of balance. You don't want information overload, but you want passengers to get the details they need to complete their journeys, and of course pay for them.

We already have that Andrewh. I noticed while looking out for the new tube map that the "High Frequency Services" map (which shows NR and the zones) is now almost as frequently displayed in stations as the tube map. This is due to morph into a map called "The World of Oyster" when PAYG on NR happens.

(No leaflet version sadly - it was in the back cover of the fares leaflet until a couple of years ago. Perhaps they could restore it)

I got my first good look at the new map this morning and I'm with the naysayers who miss the marked zones. Otherwise, it does look a lot less cluttered, which has its advantages.

Too right about it being a five day service. I dread to think what anyone visiting the capital thinks of it. And why do LU insist on using the phrase 'a good service' when it's running to schedule? Surely a 'good service' is when it gets you to work a few minutes early and you always get a seat...

DG, why don't you get the disabled thing? Many disabled and limited mobility people see the underground as a no-go area. They are not aware that already they can make some quite useful journeys.

How can we make sure that this group of people make the most of the substantial investment in improved access? Rely on them to go to a website and download a map of something they weren't aware existed? Or stick some blue blobs on a map and hope that some people might find out whats available? Or even both?

Zones - do people really think 'oh I'll travel this far because it's in zone 2 but no further'? I think we're talking about a smaller minority than those who will be interested in the disabled signs.

Are the wheelchairs really an encouragement to travel for people with mobility problems? Take a look at the standard map. From Brixton, I can get to Tottenham Hale, and that's it. An advertisement for travel? Surely there are better ways of communicating that possibilities are available than by smothering the map with simplistic misleading symbols. If the intention is to encourage people to get out and about, why not publicise the full access map better, and make it more widely available (and work on it to make it less cryptic)?

And who are the mobility impaired anyway? Thanks to the simplistic pigeonholing exercise that makes people feel good inside and relieves them of the need to think, there apparently exist two groups of people, those who are mobility impaired, who can never use stairs and escalators, and those who are not mobility impaired, and can always use stairs and escalators.

It ain't that simple. Consider a pushchair user. A couple of steps is possible, but not a full flight. An escalator is possible too in some circumstances. The access requirements are different, and the stairs
o stairs information on the map is inadequate. What about arthritis of the knees? Mobility impaired? I think so, but an escalator might be possible, or a couple of steps, but stations and interchanges without long walks might be preferred to be avoided. What about someone with heavy luggage. Does it have wheels or not? It makes a difference. Colchester to Heathrow can be done step-free in both directions, but only if different routes are used there and back.

The blobs aren't helpful in any meaningful way to those who need to know about thing like step-free access and just clutter up the map and make it harder to use for everyone.

Essentially, the DLR (when all the lifts are working...ahem) has "full access" (lifts at every station, and flat access between the train and the platform); but the tube, almost by definition, doesn't - but does have things like cross-platform interchanges (at certain places, in certain directions) that are useful. And even some of the stations shown as being wheelchair-friendly....aren't really friendly.

One example
e.g. there is one lift (for eight platforms) at Barking; which is one (of three) platforms served by trains arriving there from Central London. If you don't arrive into the correct platform (or if you get off a train that arrives with a platform at both sides on the right hand side, along with most passengers), you've got a long ramp down, subway, and long ramp up, and a platform length to go along before you even find the lift...and then find someone who will operate it... And if you are arriving from the east (or on any other line except for the overground, although sometime that comes into another platform on the far side of the station)... it's quite a trek, and possibly quite a tiring one, for a wheelchair user.

But - hey, it has a blob on the map, so it should be easy. Not to speak of the high climb into the tube trains (you'll be OK on the c2c; they supply ramps)

The point is: this sort of info is too specialised and needs to be gone into detail for it to be made meaningful or to be of any practical use to anyone who needs to use it (rather than Boris or Ken saying "look at how accessible the tube is to everyone now!, which is when all is said and done just not true).

The basic tube map is not the place for that.

So, yes, BIN THE BLOODY BLOBS (good way of putting it, that). By all means advertise that detailed access maps are available at every station (as I think, in theory, they are). But don't bugger up the main map!

1: Max: By any definition my Mum is mobility impaired! TfL recognises the degrees of impairment and has separate publications explaining in detail accessibility at every station.

If you have noticed that from your station you can only get to Tottenham Hale then you might recognise that as a glimpse into the lives of disabled people. You might even like to support initiatives to improve access to yet more stations. Without the blobs on the map you probably would not have known, as information on disabled access would be gettoised only for those who took the trouble to seek it out.

My parents tend to come in from Waterloo. Via the Jubilee Line there are actually some very useful journey opportunities for them.

2: Venichka: Yes, DLR has full access. So too does the new section of the Jubilee Line. Other stations are being improved year by year through a massive investment programme. It is important that information on access is made available as widely as possible.

IanB - any reason why accessibility indicators the size and prominence of the National Rail interchange symbols wouldn't work? (for stations that are partially accessible, the details would need to be listed in the map key - but that's probably better than the current setup)

Some of us in Scotland do give a damn, especially when they are frequent visitors to Lunnon Tahn. The map remains accessible and is clear and simple. It needs to show the zones because we should know exactly how much we are spending if we are not reaching the one day travel card allowance.
Although I agree with the content of the information regarding accessibility and marking the stations which encourage those with mobility problems, I wonder what the result of the consultation with wheelchair users was ?

John B, I would have no problem with NR style accessibility indicators. Others on this thread consider even those to be a step too far. (Tee hee, nice pun!)

I was in London on Sunday and my tube map (an old one, but not that old) was totally useless as apparently 7 lines were out of action. Why so many at once on a busy weekend? And why no information at every station? I arrived at Euston to find the Victoria line out - no problem, then later found the circle line out then later on another. Would be so much easier to have all the info up everywhere.

Readers of the Daily Telegraph have now had their say. They make a few good points between the splenetic ranting.

Matthew - plenty of people live reasonably close to two stations, on either side of the zone boundary. If one station's a five minute walk, but the other a ten, people will change their routing based on cost, not walking distance.

Similarly, with the advent of the Overground, we get the choice of two routings on many routes - one that is quicker, via the centre, or one that is slower, avoiding the centre, but cheaper. Again, people need the zone information to determine if there are savings to be made. Sure, people won't know the exact price, but they will understand that fewer zones = cheaper.

Of course, if people don't know the zones...

What's the tube map designed for? For people to navigate the underground effectively (and, to my mind, this is a combination of price and routing) or to satisfy design purists? The zones didn't really clutter the map and provided valuable information to a lot of people.

I don't live in London so I don't really have any right to comment but I will. The rive is a major navigational tool expecially for the out of towners. I do have a suggestion though. You could draw on the river...very 21st Century. Also, removing the zones is insanity. greedy and very naughty.

Didn't rise to the Torygraph's splenetic bait then?
..give.. ..time.. ..day;
..waste.. ..breath...

More media reaction:
Mark Easton at the BBC
BBC London
Daily Mail
Evening Standard

Just for the out-of-towners in the area, you need to know that despite the crazy blob on the new map -

Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line
Edgware Road is not an interchange to/from the Bakerloo line

Change at Baker Street or Paddington instead. And tell the idiots to take this non-interchange off.

Re: zones, can't a zone number not be included in the station blob (just like the blue blobs?)

I'm fascinated that each new tube map edition is greeted in similar fashion to the new beaujolais.
At least that's what it looks like from the other side of the world.

Can’t believe that the Thames disappeared off the tube map whilst I was out the country! It will be reinstated….

Boris is putting the Thames back in

The fare zones are shown on every line diagram in every carriage on every tube train. Having them on posters at stations is acceptable, but cramming them onto a pocket map is unnecessary.

One thing about the Thames on the map, which I suspect may have something to do with it. When the Thameslink works at Blackfriars have been completed, the station will stretch across the river with a station entrance on either side. It's not easy drawing that on the map! (This is of course an issue for the London Connections map, but the same design principles would apply to both.)

"Matthew - plenty of people live reasonably close to two stations, on either side of the zone boundary"

Well they must know what zones they are in? It's not like they change.











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