please empty your brain below
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Heads must roll for this.
OutragedOfPurley | 03.10.15 - 7:12 a.m. | #
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No, ASSISTANT heads will roll for this...
But seriously, if you are ever around when the work is going on, try and find out who is in charge of this mess and get a contact number. then chase it up the chain - as far as Leon Daniels, perhaps?
RayL | 03.10.15 - 7:42 a.m. | #
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And while you're at it (perhaps) the operator of Route 25 too - it may be that TfL haven't told them the (rapidly changing) current status. Or that the contractor hasn't reported back to TfL. Lots of choice in the heads must roll heads game.
Gordon | 03.10.15 - 7:50 a.m. | #
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..... and you wonder why its taking soooo long to solve the housing crisis, build a third runway, make rail fares simpler......
| 03.10.15 - 8:15 a.m. | #
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This must be happening all over the network. We're only reading about this case thanks to our blogger on the spot.
There should be a project manager who is able to M A N A G E the situation at stops like this and keep the bus operators and their passengers informed as soon as the situation changes.
Petras409 | 03.10.15 - 8:51 a.m. | #
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would make a brilliant Benny Hill-type sketch
Caroline | 03.10.15 - 10:03 a.m. | #
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As I said the other day this nonsense is happening all over the play. If you want real fun go to Lewisham (actually don't) and try to catch a bus or find an accurate spider map or Countdown that works. Ditto Elephant and Castle where roadworks signs nary half a metre high were yesterday pretending to be a bus stop with paper route numbers stuck on it. No stop code, no shelter, no timetables, zilch. For a lot of fun try travelling from Shoreditch to Tower Bridge via Aldgate by bus on a weekday. That took nearly 45 minutes yesterday. Another fun disappearing bus stop - now gone completely - is the northbound stop at Upper Holloway station. It was closed during bridge works for entirely understandable reasons but now it has vanished completely thus lengthening bus to Overground interchange times by at up to 10 mins depending on how fast you walk.
I understand the woes at Bow Church but it's far from being the only example courtesy of TfL's own - and that's the real stinker here - road investment programme that seems to be ignoring the needs of bus passengers.
PC | 03.10.15 - 10:16 a.m. | #
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And this morning it's got even worse!
None of the signs at any of the bus stops have changed. However, all the buses now seem to be stopping at Bus Stop G instead of Bus Stop E.
This means there are lots of people standing at Bus Stop E waving their fists at drivers, and drivers gesturing back "can't you see there's a proper bus stop down the road?"
I've just watched a bloke with a suitcase running down the road from E to G, an angry family charging down the road and asking the driver to wait for Mum, and a granny walking purposefully down the road before the driver drove off.
And still the sign at Bus Stop E says ALL BUSES STOP HERE. Seems, as of today, they don't.
diamond geezer | Homepage | 03.10.15 - 10:18 a.m. | #
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Nice to know TfL's bus 'services' are as chaotic as those of the rest of the country. You just seem to have a lot more buses available. Or not because you're waiting at the 'wrong' stop!
Bronchitikat | Homepage | 03.10.15 - 11:01 a.m. | #
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Must be Boris's fault
Agent Z | 03.10.15 - 12:02 p.m. | #
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Has anyone reported the problem to TfL?
Send in an online complaint or call 0343 222 1234.
If they haven't been told about the problem then it won't be resolved promptly !
Gerry | 03.10.15 - 2:48 p.m. | #
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This sort of shambles is not just restricted to TFL and London. Come to Newbury and work out whether you can safely park for 30 minutes in the town centre for free. www.newburytoday.co.uk may soon carry the story, but it is absolutely chaotic with official parking signs giving 180 degree contradictory messages.
Old Fart | 03.10.15 - 3:44 p.m. | #
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Just a suggestion... Why not take it upon yourself to make a small sign or note, and tape it to the bus stop where the busses are not stopping, so that people waiting there might read it and indeed head up to the stop that is working. Maybe tape it to the bench, or the shelter, or somewhere... at least some people will see it and it will save them some aggravation. It seems it would be a nice gesture and would not take you more than a few minutes to do it. I don't imagine the bus company would consider it defacing property, given the situation.
| 03.10.15 - 6:05 p.m. | #
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The trouble with a home-made solution like the one suggested at 6.05 is that you could make the muddle worse. The bus company - maybe responding to one of the phone calls, or to this blog, might switch back just as you're fixing your sign.
Someone needs to be in charge.
Malcolm | 03.10.15 - 9:19 p.m. | #
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Someone in charge? Now who would that be then?
Leon Daniels? MD Surface Transport
Mike Weston? MD Buses, Surface Transport
Ken Davidson? Head of Bus Ops, Surface Transport
Dana Skelley? - Head of Asset Management, Surface Transport
- the regional Ops Manager
- the poor old local Ops Controller who drives the red van and covers a patch that may be 3 or 4 boroughs big.
I suspect that there is a monumental cock up between the project team doing the CSH works and the operational bits of buses and there's next to no comms to the various bus companies running routes past the affected stops.
PC | 03.10.15 - 10:44 p.m. | #
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I notice that whoever added the "25" tile to that stop didn't just slot (or more likely stick) an extra tile in a blank space but went to the trouble of moving all the others so that they remained in the right order. Such attention to detail on something that is totally unnecessary whilst a monumental Horlicks goes unheeded all around shows a strange sense of priorities.
dg writes: Bus tiles are always listed in numerical, then alphabetical, order.
timbo | 03.10.15 - 10:52 p.m. | #
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In monitoring the situation and bringing it to the attention of TfL who (we know) read this blog, DG has done as much as any citizen could reasonably be expected to do. The suggestion at 6:05pm for helping the unlucky would-be passengers is a kind thought, but as Malcolm says, would probably not work in practice.
As a bus-reliant traveller myself in a small town where the driver will drop you off between stops without asking because he/she knows it’s the closest to where you live, I thank my lucky stars that I don’t have to endure this kind of metropolitan cock-up.
Great Aunt Annie | 03.10.15 - 11:25 p.m. | #
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3
Geofftech | 04.10.15 - 11:21 a.m. | #
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"Bus tiles are always listed in numerical, then alphabetical, order "
It wasn't always so
http://citytransport.info/Album/Royal-Wedding-R-flag-covera.jpg
And rearranging the deckchairs (I mean tiles) whilst not noticing the iceberg of mislabelled stops does seem to be a case of misplaced priorities.
timbo | 04.10.15 - 12:39 p.m. | #
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No, but the entire point of having plates (and thus design behind them) is so you can take them off/out and re-arrange them into correct order.
A | 04.10.15 - 11:47 p.m. | #
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@A
The old e-plates could be slotted in and out. Bu the modern ones appear be be stuck on somehow.
timbo | 06.10.15 - 4:58 p.m. | #
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