please empty your brain below

Not everyone can use contactless - notably children: banks don't like issuing debit cards to under 18s
TfL's innovations in ticketing have been superb. I still get a nasty shock when I try to travel
via Victoria Station on the train on a Saturday and realise I have to queue for half an hour to
Buy a ticket!
Timbo - both Nationwide and Halifax offer Visa Debit cards to 11 year olds, according to their website. With Nationwide teenagers get the choice of having a cash card instead, but it's their choice (or their parents!)

I have to say, having used Contactless on a bus outside London, the rest of the country has a lot to learn. It took several minutes for a driver to try to issue me a ticket with it, because he put the fare in wrong and couldn't work out how to sort it out. In the end I got a free ride, but that's not the point. Another time they got it right but it's still look up the fare, issue ticket. All the money saving benefits but none of the time saving ones.
Walk towards gateline.
Card in hand, arm outstretched.
Touch while still walking forward.
Then a delay as the card is processed.
Only a small delay, but enough to slow one's forward motion.
If there is a queue, these small delays ripple backwards and the pace of the queue slows.
Are there any plans to reduce the processing time?
Dan, Yes Victoria really is the worst at the weekend. I'm guessing it's perhaps better on a rainy Saturday than a sunny one, but must put some off traveling by rail. I'm sure I've mentioned this here recently.

I'd imagine anyone with an oyster season would be best off boarding the first train and seeking the "on board supervisor" to buy an extension.
Andrew: never mind Contactless - any kind of ticketing in non-London parts of the country is a mess. When I visit family in Glasgow, I'd love to have a multi-modal day ticket - never mind one where I don't need to decide in advance whether I need it or not - but as the bus operators won't play ball, I can get one for trains + Subway or First Bus, but not all three.

TfL are not only keeping more fares revenue for themselves, but they're also doing it with passengers' interests in mind too.
Timbo, My daughter has had a debit card since she was 11 but I think TfL will keep Oyster cards for children. She's 17 now and has a 16-18 Oyster which allows her to travel for half the adult fare. On contactless she'd be paying full fares.
I agree, the processing time for contactless cards is an issue, but as I understand it, it's just not possible to improve - MiFare has a 100ms response time and is a specialised format. The EMV format is much more generic (ie usually 500ms is fine, so they can spend time on the extra security required for cards)
Martin - oh don't get me started on multi-modal ticketing. At least in Manchester we have a system but it's bonkers, confusing and complex. There are also weird omissions.

Take monthly tickets. You can have a bus only ticket, a train only ticket, a tram only ticket, a train+bus ticket, or a tram+bus ticket. You cannot have a train+tram ticket or a bus+train+tram ticket. Oh no. You have to buy separate ones at a greater cost. Why? Who knows. It makes no sense.
One thing I believe TfL are looking at as well is a more granular zoning system. Which would be a nightmare when buying specific tickets, but trivial when all journeys are PAYG or monthly/annual. Part of the back-end upgrade that will allow weekly capping on Oyster will also expand the system from its current maximum of 16 fares zones. Which are, surprisingly, all in use for those of you who think there are only 9 zones. (usual thank-you to London Reconnections for that tidbit)
RayL,

TfL say that this is because most of the current cards are first generation. The next generation ones shouldn't have this problem.

They are well aware of this issue and know that reducing the time by as little as 100 milliseconds will have a significant effect on flow. It was a long time since I heard the details but I think they aim to get it consistently under 500ms and generally better than that.
TfL may not want to get rid of season tickets too quickly. Yes, they offer a large discount to the passenger. But they are - in effect - a massive loan to TfL. As a passenger you give them a couple of grand in one lump, and then use the services you paid for bit by bit...

Having said that, the Verkehrsverbund Bremen-Niedersachsen, the public transport provider for Bremen and North Lower Saxony in Germany, introduced a 'pay after you travel' ticket as far back as 2003. Passengers who signed up received a chip card that they then had to insert into readers mounted in buses, trams and at railway stations, and selected where they were headed on the touchscreens. They then received an itemised bill at the end of the month - much like from your mobile or electricity provider - where the system selected the cheapest ticketing options available based on your pattern of travel.
Straphan,

Traditional thinking but not necessarily applicable to the modern world.

TfL can borrow money so cheaply in the financial market that they have absolutely no need or desire to borrow from passengers at far higher rates.

Also, they have no real desire to encourage demand by offering free or highly reduced rate additional trips - witness the dramatic rise in the capping level over the past few years. If they were starting from scratch there are people within TfL would would have everything Pay As You Go.
Zones are 1-9,
10) Watford
11) Gatwick
12) Bus
13) Shenfield

What else? Trams (are they not just buses)? Cable Car?
There is a separate paper about removal of Ticket Vending Machines (TVMs) for trams. What they don't seem to consider is that most of the demand (e.g. the 14% of it at East Croydon as quoted in the paper) is probably at a tram stop adjacent to a railway station.

Is it really too hard to enable the National Rail TVMs at the appropriate stations (E & W Croydon, Wimbledon, Mitcham Junction, Elmers End) to issue tram tickets?

At West Croydon the TVM for London Overground is just metres away from the tram stop and located outside the station.

dg writes: The paper about removing TVMs from tram stops is linked from the quote in the post about removing TVMs from tram stops.
Kirk,

For starters, what about all the intermediate stations to Gatwick e.g. Merstham, Redhill, Horley?

For a fuller answer see here.
@Pedantic of Purley: If TfL had 'no desire to encourage additional trips' they wouldn't have introduced free transfers on buses...

However, I agree that with current demand levels the default position would be to provide only PAYG with higher rates for peak travel.
@Pedantic of Purley

Thanks! I knew I'd seen a list somewhere! TBH though, I didn't know you were allowed to get off between East Croydon and Gatwick on Oyster.
Straphan,

TfL had no desire to introduce free transfers on buses - if by that you mean short hops.

But, as Peter Hendy once said, the job of TfL is to do the Mayor's bidding. So if the Mayor wants it then it happens (if technically possible) whatever TfL might think.

Peter Hendy also opposed free travel for those under 16. At the end of the day, the Mayor chose to ignore his advice and so TfL was obliged to implement it.
I think the 30-minute station pickup has been delayed as i just bought a season ticket last night and can only collect it tomorrow from my nominated station. Excited to see it roll out for buses so i am not charged for my bus journey to the station to then pickup my travel card once there.

dg writes: Paragraph rewritten, thanks.
I wonder how long it will take for Assembly politicians to start attacking the move to remove sales (and the associated income) from small shops. This is an easy area of attack where a body controlled by the Mayor is enacting policies that undermine small businesses and may affect retail diversity in some parts of London.

I know technology is changing things and no one is immune but some of these policy initiatives may have undesirable consequences beyond the transport network.

A move away from Oyster, a long cherished objective for some in TfL, may also prove a little odd in the context of extending TfL rail services. If your policy is not to have agents selling your ticket products then you are wholly reliant on having very reliable and yet complex ticket machines in places like Reading, Twyford, Maidenhead etc when Crossrail extends westwards. I guess TfL may not care given it has not fully catered for Oyster sales in places where its bus services run beyond the Greater London boundary.

Going to be interesting to watch how TfL manage to bring in all these initiatives given some are already many months or years behind previously published dates.
@ Gio - I agree re the 30 min pick up time. The paper DG is referencing quotes 5th July but there has been nothing said by TfL so far. I would have expected at least a tweet or two and a press release if it had launched. I don't expect TfL will over promote it at this stage but I would have expected to see something.
Meanwhile in the Outer Darkness, that nice Mr. Grayling has made sure we don't fall into the clutches of the Mayor / TfL and end up suffering from the agonies of frozen fares. Indeed, Southeastern's off-peak fares are rapidly hotting up, having just been sneakily increased for the second time this year.

We're not suffering from any new-fangled hi-tech either: Southeastern's gates still don't accept contactless payments and its not-very-smart card 'The Key' doesn't even offer PAYG. Amazingly, it's not even compatible with Southern's version of The Key, despite both TOCs having the same parent company.

We just have to be content with rumours that a few TVMs are already accepting the shiny new £1 coins, and that the car park TVMs that haven't already been axed may follow suit one day...
@Pedantic of Purley:

Since the Mayor is TfL's Chairman of the Board, then what the Mayor wants generally becomes what TfL wants.
Straphan,

It so happens that this Mayor (and the previous two) have appointed themselves as chairman - as they are quite entitled to do - but the Mayor is not inevitably chairman of the TfL board.

Anyway, it makes no difference. If you attend or view board or committee meetings (where the Mayor is not present) TfL officers will be asked by other board members about how their proposal is compatible with the Mayor's wishes as laid down in the Mayor's Transport Strategy.
Kirk, Zone G comprises four stations on the c2c mainline (Purfleet, Ockendon, Chafford Hundred and Grays).
I think TFL are being over the top, so in some cases they would be loosing passenger income.

If you were in an isolated place waiting for a bus, with nowhere to buy oysters, how will they get around. The bus driver just lets them jump on for free rather than paying in cash.

National Rail are becoming the same. I've just been given an e-ticket to travel during the summer, and I have no-idea how I will use it, or if I need to collect a paper ticket. Haven't seen a code; so I hope I get it in paper form.
I'd still hate to see even the weekly travelcards disappear:
- If you're arriving/departing mid-week, it means you can end up paying an additional weekly cap as opposed to a travelcard that runs seven days.
- PAYG doesn't allow you to get cheaper rail tickets when travelling outside of the TfL zones (unless you get off at the first/last station in Oyster land to touch in/out and then wait for the next train, which is of course totally ridiculous).
My teens (16-almost 20) have debit cards, but they are not contactless yet - a source of much frustration for them all! Hopefully when they expire next year they'll get 'upgraded'!










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