please empty your brain below
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It does seem as if switching the thing off (or showing "generic information" as someone indicated yesterday) is called for.
But who has the authority to do this? When there was such a thing as a "station master", that person would have decided, and presumably insisted, though it would require a technician to actually do the reprogramming. And I suppose it is just possible that "switching it off" might require just as much work as "fixing it". Unless someone can find a fuse somewhere to pull out?
Malcolm | 05.08.17 - 9:05 a.m. | #
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The answer to yesterdays "how many days work is it?" question may be slightly misleading. In a planned programme of work, suddenly bringing one part forward in response to a famous blogger may have bad effects on dependencies, and finish up making things worse.
Malcolm | 05.08.17 - 9:09 a.m. | #
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A quick look at https://traintimes.org.uk/map/tube/ and https://tfl.gov.uk/tube/stop/940GZZLUBWR/bow-road-underground-station echoes yesterday's suggestions that there's something wrong with the data feed.
Half a physicist | 05.08.17 - 9:44 a.m. | #
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Malcom, nowadays the decision could lie with the Duty Station Manager (DSM) whom oversees the operation and staff of a handful of stations and ultimately the premises of those stations. Faults like these generally entail a fairly standard response so hopefully shouldn't require to much faffing around.
Martin | 05.08.17 - 11:53 a.m. | #
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"Given that what most passengers want to know is "Where's the next train going and how soon will it be here?".... I suspect the only thing most passengers want to know (at Bow Rd) is primarily when the next train will arrive and then if its a District or H&C - if they are going further west than Aldgate East. Very few will need to know the ultimate destination of the train. "Take the first train and change where necessary" !
dg writes: Agreed, that could've been better phrased. I've rephrased.
Paul Crosland | 05.08.17 - 11:55 a.m. | #
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When I took computer science at uni, we called these situations SISO.
Shit in, shit out.
Geoff | 05.08.17 - 1:40 p.m. | #
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"Take the first train and change" is good advice if you're in a hurry, but if you're doing a longer journey you tend to want to know if the train you want is due soon, so you can wait for that one specifically, get a seat and settle down comfortably, rather than have to change somewhere more centrally onto an already-crowded service.
Moogal | 05.08.17 - 1:52 p.m. | #
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Half a physicist 09.44
Yes, by the look of traintimes, it does appear as though the system has forgotten that Mile End and Bob Road stations exist. Trains disappear down a wormhole between Stepney Green and Bromley-by-Bow.
petras409 | 05.08.17 - 1:54 p.m. | #
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If Aldgate East doesn't show the same problem (no one has said) then most of the reasons given must be wrong.
Mike D | 05.08.17 - 3:10 p.m. | #
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@Martin - DSMs disappeared under Fit for The Future (stations) some 16 months ago.
Now you have Customer Service Managers - the old station supervisor - doing their job plus that of the DSM for station supervisor money.
Rob Healy | 05.08.17 - 4:02 p.m. | #
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The other end of the system has similar problems. On Thursday night at Ruislip Manor the screen said "Check front of train" and didn't seem to know if the next train was Picc or Met
Mike Roberts | 05.08.17 - 5:07 p.m. | #
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why not just tape a piece of paper over it with "Out of Order" written on it
| 05.08.17 - 5:59 p.m. | #
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Obviously this one is going to run and run. Can we have a more snappy title than 'Bow Road Westbound Next Train Indicator'? 'Bus Stop M', for example, is much more catchy.
RogerB | 05.08.17 - 10:18 p.m. | #
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The piece of paper taped over sounds like a good idea. Mind you, there would probably need to be a risk appraisal done, if a ladder is going to be involved!
Malcolm | 05.08.17 - 10:28 p.m. | #
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Hmm. BRWNTI. Brunty?
Andrew | 06.08.17 - 8:06 a.m. | #
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The older displays used to be powered off a normal 13 amp fused spur mounted inconspicuously on the wall. If it misbehaved it was easy to switch it off. Now any platform staff who happen to be available seem to have to resort to contradicting it over the PA.
Andrew S | 06.08.17 - 8:05 p.m. | #
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When I took computer science at (german) uni, we called these situations GIGO.
Garbage in, garbage out.
Michael | 07.08.17 - 3:50 p.m. | #
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Surely it should be 'Check SIDE of train' which could be left up permanently as universal advice that's never wrong?
ActonMan | 07.08.17 - 8:08 p.m. | #
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Wednesday update.
They've been fiddling with something.
It's got worse.
1 Check Front of Train
2 Check Front of Train 0 mins
3 Check Front of Train
diamond geezer | Homepage | 09.08.17 - 11:02 p.m. | #
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