please empty your brain below

Don't despair, I had a similar thing happen to me with my Abbey card about a year back. At least they only changed 2 of the digits on the card so it was easy enough to remember. And I agree, they do have a good customer service desk and they still understand English, which is more than some banks I've had to deal with!

I remember a near-horror story involving cash machines which happened to me a few years ago. After a business trip, I arrived at a major railway station with just enough time for a quick snack before getting on the train for the 250- mile trip back home. I had yet to buy my ticket and didn't have enough cash on me so for a moment I hesitated between going to the cash machine first and withdraw some money to pay for the ticket in cash or go and use my card to buy the ticket and withdraw the money later. As there were a few people queueing in front of the ticket office and I didn't have a lot of time, I decided to go there first. So I went up to the ticket office, paid for the ticket with my card, went then to the cash machine... and never saw my card again. If I had gone to the cash machine first I would've had to beg for money for my return fare.
Luckily I still had enough cash left to buy a sandwich...

i have a cunning plan to thwart these type events

i'm with, but as a back up i still kept my co-operative bank account, if i lose my card/its stolen/stops working, i can instantly move everything over to my other account - moving money is very instant between co-op accounts

One of the Barclays ATM's I regularly pass has been stuck on the "Would you like a reciept with your cash?" screen for 3 days now.

*pedant alert* PIN number? Personal Identification Number number? Tut. *end pedant alert*

Heh, heh I'm surprised at DG falling for the "PIN number" one..well pedanted Katherine

I'm just reporting back what the bloke told me over the phone...

This happened to me the very first time I ever tried to use an ATM. It was an older-style machine where the card was supposed to go in upside-down, except the label was faded, and well, how was I to know?

In it went, and out it didn't, but I could retrieve it from the branch the next day. It has never happened again, but I am always a little worried when I travel. I'm not sure what I'd do if I lost it in a random country.

16 numbers!

something else to get used to

I had a panic at Dublin airport when the machine behaved very strangely. Cough, splutter, flash, flash, blink, blink.

How bad does it get, stuck in a foreign country with no local currency, no standby card, no companion?

Then I remembered a) I had the work, home and mobile numbers of my second cousin b)There's a branch of my bank on O'Connell Street.

Then the machine ejected my card and the screen read "You'll be wanting to try another machine you will."

Well, I do hope you have rather better luck getting your new card than I'm having at the moment!

It's amazing how something so simple can prove to be so problematic.

I'm sure I remember hearing that PIN number had been added to the dictionary recently, possibly because it had fallen into common usage. Cambridge list it in brackets at

Happened to me at Barclays in Enfield Town - ironically, at the site of the world's first cash point. I had Enfield chavs behind me, so I told them it was broken and it was re-booting. Queue lots of laughter and a none-too-accurate imitation of me in a posh accent "Oh I say, It's re-booting - golly gosh". Clearly they hadn't heard that word before on Big Brother, or in the queue to pick up their unemployment benefit.

I've been caught several times before, and have had many dramas with obtaining new cards. So I now carry at least $200 with me and only use the cash-out option when buying groceries. I have never run out of cash and haven't used an ATM (as we call them) for around 2 years.I have saved a lot in ATM fees too.

Indeed- I'm abbey too, and when I got a new card, they changed just two digits. the '2' and the end of the first group of four numbers to a '4', and the '7' at the end of the last set of four digits to a '9'.

You're right. I've now received everything safely through the post, both card and PIN, and my new number is indeed only two digits different from the old one. All back to normal in five days flat - very impressive!

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