please empty your brain below
I don't often need to make a tube ticket transaction, but if I do, I would much rather interact with a member of staff standing next to or in front of me rather than someone behind a little window. Rather like the everyday experience in a high street bank.
Seriously though our family visitors from overseas would rather speak to a member of staff in a ticket office than use a machine.
http://www.christopherbellew.com/?p=1548
Christopher
I believe Richmond lost its Oyster facilities a number of months ago when SWT changed their ticket office technology. Wimbledon also lost its Oyster ticket office sales.
I suspect that the former Silverlink ticket offices won't close just yet. I think approval is needed from the Secretary of State as they are also National Rail stations and you can't just withdraw national rail ticketing facilities.
Absolutely no point. It will be closed. Ticket office closure dates - the last date that the ticket office is capable of being operational - seem to be completely unrelated to the actual closure dates. In many cases (e.g. Embankment) the latter took places many months before it was deemed as being permanently closed.
Oh dear, then someone has been a bit overconfident with this new Christmas toy.
And they've changed her name from Becky...
As a 99% bus user this is a huge inconvenience!
The last time it happened they deemed Amersham to be the station I needed to tap in at (I live in Harrow!) and the cost of going there just to come back again almost wiped out the amount to be refunded! :(
Bringing it back on topic... would that have been something that could have been sorted out at the ticket offices?
I had a similar experience but they gave me the option of nominating a station to collect the refund rather than they specifying it - when I said I live in Sussex and mainly use TfL buses they said they could transfer it to a bank account which they're doing.
Travelling around on TfL buses last week I noticed cove panel adverts for the night tube in at least two as though it was up and running.
I really hope the last ticket office will be Mornington Crescent - that really would be poetic.
They could even use the preserved 1938 TS shuttling up to Holborn !
I think all of the buses' Oyster transactions are downloaded to the central database at the end of the run, which is how those are processed.
"Permanently" has been underlined in red, multiple times, on the poster at Bec.
Christopher
www.christopherbellew.com
The bigger logistical problem is that there are 8000 buses in London and allowing people to collect refunds on buses could, in extremis, mean all 8,000 buses having to have a huge list of refunds to process. Even if someone just nominated a route you may still be talking about up to 60 vehicles needing to have the info. Many people have the option of more than one bus route which just scales up the number of vehicles that need the info. There's also the issue about how to avoid someone claiming a refund twice if they board two buses with the refund on the list. There are technical ways round this but they create demands on comms networks etc.
I can see why people don't like the need to go to a station as first choice but there are other options including a transfer to a bank account. People need to talk to the Oyster Help Desk to get that sorted.
I still think TfL are in for a heck of a shock when people expect to renew annual tickets, possibly using company cheques, only to find no ticket offices, company cheques no longer being handled and ticket machines being unable to process high value Annual tickets. One wonders if the few TOC ticket offices plus Overground stations that handle Oyster will suddenly become extremely popular with commuters.
My last Oyster refund was paid to my bank account. Given I top up automatically, so they already have the bank details, I can't see why refunds are not paid out automatically to the same account, but it is easy enough to call the helpline to request.
Which reminds me, I just renewed my annual rail gold card so need to get it re-added to my PAYG Oyster. (What a faff.) Hope I can find someone able to do that.
The last time I checked, the number of world cities that offered a true 24-hour metro service could be counted on one hand. But that was 3-4 years ago, so you may need a few more fingers by now. As for "decades", that would be NYC and Berlin only.
had trouble opening that link but found the list in the end.
http://rmtlondoncalling.org.uk/content/rmt-continues-oppose-ticket-office-closures the edificatoin of others it lists
(but some dates are a bit fictional as they are not open on the "closing" date anyway - e.g Liverpool Street (C) was only open on weekdays so would have been closed on the 6th anyway
06-Dec
Liverpool Street (Central))
Canary Wharf (West)
West Hampstead!
Belsize Park
Sunday 13/12/2015
Kennington
Clapham Common (S)
Clapham South!
Balham (S)
Tooting Bec!(S)
Tooting Broadway(S)
Monday 14/12/2015
Turnpike Lane(S)
Bounds Green
Arnos Grove
Southgate
Oakwood!
Cockfosters!
Tuesday 15/12/2015
Angel(S)
Calendonian Road!
Mornington Crescent!
Chalk Farm!
Thursday 16/12/2015
East Acton
Ealing Common
Hounslow West*! (S)
Friday 17/12/2015
Earl's Court (main)(S)
Barons Court
East Finchley!
Sunday 18/12/2015
St James's Park
Aldgate East (Main)!
Upton Park(S)
Whitechapel(S) to be confirmed
So depending on actual opening hours, it looks like one of those last four.
The (S) means they open until at least 7pm on Sundays, so probably one of the last two on the list.
Just noticed that the RMT calendar is a little awry those last three dates are wrong - 16th, 17th and 18th December are not a Thursday, Friday and Sunday! I suspect from the other reports that the days of the week are correct and they should read 17th, 18th and 20th.
The dates are right, the days are wrong as I've heard Kennington is closing on Sunday (inclusive)
The final opening dates are right but some of the days are wrong. Usually about 7 go a week but next week is a real cull where several close every day!
According to TfL's website it closes at 1815 on Fridays.
St James Park closes at 1915.
Anyone know Upton Park's opening hours?
Mr Helpful's suggestion of the Picadilly Line would have been helpful if:
1. you were at Kings Cross, and
2. you could manage the step up out of the train at Hammersmith (the Piccy/District platforms there are at a compromise height intermediate between the two train types' floor heights). There is step free access to the street from the platform.
But if you said you were going to Hammersmith, why was he talking about the Picadilly Line anyway? Has he never heard of Euston Square station or considered the implications of the name of the H********** & City Line which calls there?
But if TfL's step free guide is to be believed, there is step free access to the westbound H&C platform (only) at Euston Square and at Hammersmith (H&C). I am disappointed, but not surprised, he couldn't tell you that.
Southeastern don't even realise that some years ago millions were spent on providing step-free access at the flagship Blackfriars interchange station and at Denmark Hill (important for access to the nearby King's College Hospital).
According to their 2016 Network Map, both stations are inaccessible, and you can't get a PlusBus ticket for Sevenoaks...
As at Aldgate East, the BIG notice says it will close from 19th Dec.
The little notice says it closes on weekdays at 2030, so officially it will be the very last.
BUT, according to the little notice, it should have been open when I was there, and it wasn't.
The RMT have updated their list to show opening hours of some ticket windows and clarified that they state the final day of opening.
Btw Arnos Grove appears to be closed!
For good measure they've also blacked out the title of the poster (the blue banner at the top) which previously said 'Tooting Bec Ticket Office'.
Funnily enough I didn't even notice the mistake until they 'corrected' it!
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